• Chrome, Firefox, Edge or Safari are the recommended browsers to view this event.
• Avoid using Internet Explorer.
• Utilize the internet with a strong connection and minimize multiple device connections when viewing.
• Please disconnect from your VPN and/or check browser settings, if applicable.
• If you are experiencing problems connecting to the platform and playback is poor, and all preventive measures have been taken, please contact support in the Support Chat bubble or contact your local IT department.
  

Test your connection before the event using the System Check link below.

Test Internet Speed* a minimum of 26 Mbps Download speed is required.
To view a single HD Stream, a minimum of 6 Mbps Download speed is required. These numbers do NOT factor in any other traffic on the same network. Any other traffic will also consume your bandwidth, here are some example minimum bandwidth consumptions:

• 4K Stream: 13 Mbps
• HD Stream: 6 Mbps
• Video Calling (Zoom, Skype, Facetime): 6 Mbps
• Streaming Music: 1 Mbps
• Email & Web Surfing: 600 Kbps

Bandwidth use information: According to the FCC, two or more connected devices and moderate to heavy internet use is recommended to have at least 12 megabits per second (Mbps) of download speed.

• For four or more devices, 26 Mbps is recommended.
• For two or more users who regularly stream high definition or 4K video, use videoconferencing, participate in online gaming, or work from home, a good internet speed of at least 12 to 26 Mbps is the minimum.
• Homes with four or more people using four or more connected devices will most likely require a minimum download speed of more than 60 Mbps. We recommend even higher speeds – at least 100 Mbps – for households with heavy internet use.